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Gupshup
Conversational AI and messaging platform across WhatsApp and 30+ channels.
Paid Customer Support Built in India
What it does
Conversational AI and messaging platform across WhatsApp and 30+ channels.. WhatsApp-first conversational AI at India scale.
Classified under LLM and chatbots, agents and automation.
Who it suits
Team size
Positioned for startups and small teams, mid-market and enterprise.
Function
Sits in customer support, covering LLM and chatbots and agents and automation.
Pricing
Published pricing: usage-based per conversation
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Gupshup directly.
Before you adopt it
Frequently asked questions
What does Gupshup do?
Conversational AI and messaging platform across WhatsApp and 30+ channels.. WhatsApp-first conversational AI at India scale.
How much does Gupshup cost?
Published pricing is: usage-based per conversation. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Gupshup is listed as paid. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Gupshup based, and what does that change?
Gupshup is based in India. In practice that affects support hours (India business hours (IST)), the contracting entity and the billing currency. Often priced below US equivalents for comparable functionality.
Is SurfingBear Tools a partner or reseller of Gupshup?
No. Gupshup is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Gupshup against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.