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Zendesk AI
AI agents and copilots across the leading support ticketing suite.
Paid Customer Support Built in the United States
What it does
AI agents and copilots across the leading support ticketing suite.. Largest support platform, aggressive AI agent rollout.
Classified under LLM and chatbots, agents and automation.
Who it suits
Team size
Positioned for startups and small teams, mid-market and enterprise.
Function
Sits in customer support, covering LLM and chatbots and agents and automation.
Pricing
Published pricing: from ~$19/agent/mo; AI add-ons
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Zendesk AI directly.
Before you adopt it
Frequently asked questions
What does Zendesk AI do?
AI agents and copilots across the leading support ticketing suite.. Largest support platform, aggressive AI agent rollout.
How much does Zendesk AI cost?
Published pricing is: from ~$19/agent/mo; AI add-ons. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Zendesk AI is listed as paid. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Zendesk AI based, and what does that change?
Zendesk AI is based in the United States. In practice that affects support hours (US business hours), the contracting entity and the billing currency. Contracting and billing are typically US-based, in USD.
Is SurfingBear Tools a partner or reseller of Zendesk AI?
No. Zendesk AI is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Zendesk AI against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.