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Cognigy
Enterprise contact-center AI agents for voice and chat
Contact for pricing Customer Support Built in another region
What it does
Enterprise contact-center AI agents for voice and chat. Leader in contact-center agentic AI.
Classified under agents and automation, voice and audio, LLM and chatbots.
Who it suits
Team size
Positioned for mid-market and enterprise.
Function
Sits in customer support, covering agents and automation and voice and audio and LLM and chatbots.
Pricing
Published pricing: Enterprise custom
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Cognigy directly.
Before you adopt it
Frequently asked questions
What does Cognigy do?
Enterprise contact-center AI agents for voice and chat. Leader in contact-center agentic AI.
How much does Cognigy cost?
Published pricing is: Enterprise custom. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Cognigy is listed as contact for pricing. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Cognigy based, and what does that change?
Cognigy is based in outside the US, India, Korea and Japan. In practice that affects support hours (the local business hours of the vendor), the contracting entity and the billing currency. Confirm the contracting entity and billing currency before signing.
Is SurfingBear Tools a partner or reseller of Cognigy?
No. Cognigy is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Cognigy against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.