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Exotel
Customer engagement cloud with AI voice bots and contact center tools.
Paid Sales & CRM Built in India
What it does
Customer engagement cloud with AI voice bots and contact center tools.. India’s top cloud telephony with AI voice agents.
Classified under voice and audio, agents and automation.
Who it suits
Team size
Positioned for startups and small teams, mid-market and enterprise.
Function
Sits in sales & crm, covering voice and audio and agents and automation.
Pricing
Published pricing: usage-based cloud telephony + AI
Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Exotel directly.
Before you adopt it
Frequently asked questions
What does Exotel do?
Customer engagement cloud with AI voice bots and contact center tools.. India’s top cloud telephony with AI voice agents.
How much does Exotel cost?
Published pricing is: usage-based cloud telephony + AI. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.
Is there a free tier?
Exotel is listed as paid. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.
Where is Exotel based, and what does that change?
Exotel is based in India. In practice that affects support hours (India business hours (IST)), the contracting entity and the billing currency. Often priced below US equivalents for comparable functionality.
Is SurfingBear Tools a partner or reseller of Exotel?
No. Exotel is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.
Evaluating this product?
We can help you adopt it
If you are weighing Exotel against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.