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Kore.ai

Enterprise agent platform for customer and employee experiences

Contact for pricing Customer Support Built in the United States

What it does

Enterprise agent platform for customer and employee experiences. Gartner leader in enterprise conversational AI.

Classified under agents and automation, LLM and chatbots.

Who it suits

Team size

Positioned for mid-market and enterprise.

Function

Sits in customer support, covering agents and automation and LLM and chatbots.

Pricing

Published pricing: Usage-based; enterprise custom

Reproduced as the vendor publishes it. Pricing pages change often and enterprise terms are usually negotiated separately, so treat this as a starting point and confirm current figures with Kore.ai directly.

Before you adopt it

Vendor region – Kore.ai is based in the United States. Contracting and billing are typically US-based, in USD.
Support hours – expect US business hours. If you need coverage inside your own working day, confirm it before signing.
Data residency – confirm where your data is stored and processed, and whether it is used for model training. This is not published consistently and we do not guess at it.
Contracting and billing – check the contracting entity, billing currency and invoice format your finance team needs.
Commercial status – we list Kore.ai editorially and hold no partnership or reseller agreement for it.

Frequently asked questions

What does Kore.ai do?

Enterprise agent platform for customer and employee experiences. Gartner leader in enterprise conversational AI.

How much does Kore.ai cost?

Published pricing is: Usage-based; enterprise custom. Confirm current figures with the vendor, since published tiers change and enterprise terms are negotiated separately.

Is there a free tier?

Kore.ai is listed as contact for pricing. No free tier is listed in its published pricing, so ask the vendor whether a trial or pilot is available.

Where is Kore.ai based, and what does that change?

Kore.ai is based in the United States. In practice that affects support hours (US business hours), the contracting entity and the billing currency. Contracting and billing are typically US-based, in USD.

Is SurfingBear Tools a partner or reseller of Kore.ai?

No. Kore.ai is listed here editorially. We hold no partnership, reseller or distribution agreement for this product, and we say so on every listing rather than implying a relationship we do not have.

Evaluating this product?

We can help you adopt it

If you are weighing Kore.ai against alternatives, or need help with procurement, integration and rollout, tell us what you are trying to achieve and we will come back with a straight answer.

Get in touch Visit Kore.ai →